Notation based on the Act on Specified Commercial Transactions

Name of Business Operator

Medical Informatics Co., Ltd.

Address

4F Meiji Seimei Kan, 2-1-1 Marunouchi, Chiyoda-ku, Tokyo 100-0005

Representative

Miki Sasaki, Representative Director

Contact Information

Please contact us via [Dedicated Inquiry Email Address].

Phone Number: 0120-001-224

Usage Fees

Regarding usage fees, please check our pricing page.

Payment Method for Usage Fees

Payment must be made by the method chosen by the customer, either by credit card or bank transfer.

Costs Required Other Than Usage Fees

Administrative fees, transportation expenses, nomination fees, and actual expenses paid in advance by the care supporter on the day of service may be incurred for the provision of services. Please check the fee schedule mentioned above, as these costs are outlined there.

When using a bank transfer, the transfer fee will be borne by the customer.

Timing of Payment for Usage Fees

• For Credit Card Payment: Payment is processed when the reservation is confirmed. Please contact your credit card company regarding the exact billing timing.
• For Bank Transfer: After applying for use (reservation request), please transfer the funds by the date specified by the Company. (*The reservation is confirmed upon confirmation of payment.)

Timing When Services Can Be Used

After registering for our service, you can use the service on the dates specified in the confirmed reservation.

Matters Regarding Returns and Cancellations

If you wish to cancel a reservation for this service, you must complete the cancellation procedures in accordance with the methods separately determined by the Company. However, please note that a cancellation fee may be incurred depending on the timing of the cancellation, so please check our cancellation policy for details.