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An elderly woman resting calmly by a window with a care professional

Care and nursing support services that do not utilize medical insurance or long-term care insurance.

We're transforming the "impossible" aspects of long-term care insurance into "normal" for families.

Apply hereRegister for free first.

Why families choose us

  • 24-hour presenceCare available day and night, whenever it is needed.
  • Trained professionalsCertified caregivers and nurses tailored to each individual.
  • Family partnershipShared care records and close communication with your family.

Are you experiencing any of these problems?

I live alone and worry about what might happen.

Long-term care insurance payments are often delayed.

I want to go out but can't go alone.

I want someone to talk to.

I need help with housework and cleaning.

I'm worried about my parents who live far away.

I'd like someone to watch over them when family is away.

I need individual care beyond what facilities offer.

I want a professional to handle emergencies.

Completely custom-made

Resolving your anxieties and problems

We will assist you with everything from housework to personal care, according to your needs.

For those who require medical care, we can arrange a registered nurse.

Nursing course

Daytime base rate (9:00–18:00)

JPY 6,000excl. tax/hour

Tax included JPY 6,600

*Please see the price list for details.

This course provides peace of mind, as staff with nursing qualifications will provide care when medical attention is needed and in case of any emergencies.

  • Vital checks and health monitoring
  • Medical procedures (suctioning, tube feeding)
  • Medication management and consultation
  • Recuperation guidance and support
  • End-of-life and palliative care
  • Coordination with medical institutions

Top-class caregivers support the nursing and daily-living care that long-term care insurance cannot cover.

Staff members holding caregiving qualifications provide personal care, supervision, and accompany residents on outings.This course provides comprehensive support.

Caregiving course

Daytime base rate (9:00–18:00)

JPY 3,400excl. tax/hour

Tax included JPY 3,740

Minimum usage
From 2 hours
Nomination fee
JPY 330/hour
*Free for regular clients
Round-trip transport
JPY 990 separately
A caregiver assisting an elderly woman at home

In-home caregiving

  • Mobility assistance
  • Meal assistance
  • Bathing and wiping assistance
  • Oral care
  • Toileting assistance
  • Help with dressing
  • Medication management
  • Coordination with care managers
A staff member cleaning a living room at home

In-home housework

  • Cleaning
  • Laundry
  • Companionship
  • Cooking
  • Pet care
  • Garden care
  • Window cleaning
A caregiver assisting an elderly man in a wheelchair at a facility

Hospital and facility caregiving

  • Daytime in-room care support
  • Mobility assistance in and out of the facility
  • Overnight supervision
  • Companionship
  • Bathing support
  • Room cleaning
  • Shopping on your behalf
A caregiver accompanying an elderly woman in a wheelchair on an outing

Hospital-visit and outing accompaniment

  • Assistance to and from medical appointments
  • Noting down consultation details
  • Picking up medication
  • Walks
  • Attending events
  • Shopping

Planning tailored to each customer

Examples of use

Case 1

“I would like you to look after them while I am at work.”

Example of use: primarily daytime monitoring

Services provided

  • Conversation partner
  • Neighborhood walks
  • House cleaning
  • Shopping assistance

Schedule

Usage time9:00–17:008 hours

  1. 9:00〜10:00Greetings, conversations, walks around the neighborhood, and rest
  2. 10:00〜12:00Meal support
  3. 12:00〜13:00Cleaning
  4. 13:00〜14:00Shopping escort
  5. 14:00〜16:00Conversation
  6. 16:00〜17:00Watching over dinner

Case 2

“Watching over the patient with a gastrostomy tube.”

Example of use: medical and nursing care monitoring

Services provided

  • Tube feeding
  • Monitoring
  • Diaper changes

Schedule

Usage time9:00–14:005 hours

  1. 9:00〜10:00Diaper change and tube-feeding preparation
  2. 10:00〜12:00Tube feeding (gastrostomy) and post-meal monitoring
  3. 12:00〜13:00Diaper changing and supervision
  4. 13:00〜14:00Condition check, record keeping, and report to family

Case 3

“I need someone to accompany me to the hospital by bus and to the doctor's appointment.”

Example of use: accompanying someone on an outing

Services provided

  • Help with changing clothes
  • Walking supervision
  • Accompaniment to appointments
  • Toilet assistance

Schedule

Usage time13:00–16:003 hours

  1. 13:00〜14:00Greetings, changing clothes, toilet assistance
  2. 14:00〜15:30Walking supervision, bus boarding, medical examination
  3. 15:30〜16:00Arriving home, changing clothes

How it works

  1. STEP01

    Registration

    Please enter your information to register as a member in order to use the service.

  2. STEP02

    Confirmation of your reservation

    Once a care supporter has been matched with you, your reservation will be confirmed and you will be notified via email, LINE, etc.

  3. STEP03

    Service Start

    A care supporter will visit your home at the scheduled date and time.

  4. STEP04

    Completion Report

    After the service is completed, the care supporter will send you a report, and the service will be finished.

For those who wish to use our serviceApply hereFor those seeking employmentRegister here

＼ Consultations are free of charge. ／

Please feel free to contact us anytime, 24 hours a day, 365 days a year.

0120-001-224

[Reception Hours] Weekdays 9:00 AM – 6:00 PM

Contact us
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MedicalInformatics Co.,Ltd. has obtained ISO27001, the international standard for information security management systems (ISMS).